Analyst – Digital Investment Strategy

• Permanent Full Time, 38hr week
• $60.24/hr base + Super (Up to 14%) + Leave Loading
• Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There’s no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. Our passion drives us to leverage digital innovation and technology to revolutionise the water industry. Join us in shaping our digital future, making a lasting impact, and transforming our teams. And it’s why we need people like YOU. Come and shape our future with us and make a real and lasting impact across our teams.

Your opportunity:

At Urban Utilities, we’re on a mission to shape a smarter, more sustainable future — and we know that starts with understanding the challenges and opportunities across our business. As an Analyst – Digital Investment Strategy in our Digital Strategic Planning team, you’ll work at the intersection of people, process, and technology to uncover insights, solve complex problems, and drive meaningful change and help contribute to the development of our long-term digital investment roadmap.

Reporting to the Lead, the Analyst will work collaboratively with a diverse group of professional and operational staff, contributing to strategic initiatives and operational improvements to help contribute to the development of our long-term digital investment roadmap. You will achieve this by applying best practices in analytics, investment logic mapping and portfolio design that align with Urban Utilities’ objectives and business requirements. You will support continuous improvement in analytical methods, and stakeholder engagement.

Success in this role will be measured by the accuracy and relevance of analytical insights provided, and the overall contribution to the organisational success of Urban Utilities.

Key Responsibilities:

• Contribute to the development of our 5 year and 10 year rolling digital investment and transformation program.
• Contributing to ‘pre-project’ phases of large and complex digital investments programs through leading initiatives and analyses
• Contribute to the development and continuous improvement of our investment tools, templates and processes.
• Contributing to engagements with business stakeholders, including executive and senior leadership.
• Contribute to the development and continuous improvement of investment tools, templates and processes

About you:

You’re a curious and collaborative problem-solver with a people-first mindset. Passionate about driving improvement, you bring others along the journey with clear communication and a team-oriented approach. You bring:

• A foundational grasp of digital transformation and tech-driven business improvement
• Basic analytical skills for research, data interpretation, and cost-benefit analysis
• Exposure to business case development, project scoping, or portfolio investment planning
• Eagerness to learn digital frameworks, enterprise systems, and emerging tech
• Strong written and verbal communication skills
• Ability to support stakeholder engagement and change management efforts
• A collaborative mindset and willingness to learn from others
• Relevant certifications (e.g., CISSP, Microsoft Foundations, ITIL) are a plus
• Experience supporting IT or digital analysis is desirable

Performance of ‘on call’ duties are an inherent requirement of this role. This requires that the employee must be available to be on-call and to attend to work matters, both in person and remotely, outside of normal working hours, including evenings, weekends and public holidays, as reasonably required to fulfill the requirements of the position. The days, times, duration and frequency of on call arrangements may be subject to change, including at short notice, as required by Urban Utilities’ operational needs as applying from time to time. At all times whilst on-call, you must be fit for duty, contactable, and able to respond, including the ability to physically attend if required, to the operational needs of the business within a reasonable timeframe and in a safe manner.

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes!

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We’re a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we’re committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies gen