Department Support Officer

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 6
Remuneration: $80,340.91 - $82,240.21 per annum plus superannutation
Hours Per Week: 38
Requisition ID: REQ569892
Location:Westmead Hospital
*Applications Close:*15 June 2025 – 11:59pm

About the opportunity
Are you after an interesting and diverse administration role in a large busy diagnostic laboratory?

The Department of Tissue Pathology & Diagnostic Oncology (TPDO) at ICPMR Westmead are currently seeking a Department Support Officer to join our team. In this role, you’ll provide essential support to senior TPDO staff and help ensure the smooth operation of the laboratory.

As a large diagnostic referral service, TPDO employs over 100 staff across medical, scientific, technical, and administrative roles. The team is supportive and friendly and focused on providing a high quality, efficient service to patients and clinicians.

What we can offer you

• Accrued Days Off in addition to Annual Leave
• Generous salary packaging options and other fringe benefits
• Corporate wellbeing programs, including the Fitness Passport

• Learning and development opportunities, including in-house training with RTO My Health Learning

  What you’ll be doing
  The Department Support Officer is responsible for supporting and assisting senior TPDO staff in key pathology operational areas. They must be well organized, possess good time management, communication and documentation skills. They must be able to prioritise tasks and work both autonomously and within a large team in both administrative and laboratory environments.

  The DSO is required to have a working knowledge and/or understanding of pathology accreditation requirements (ISO 15189, NPAAC and NATA), experience with laboratory information systems and/or similar electronic patient / medical records system and well developed computer and keyboarding skills including use of procurement, payroll, and electronic quality systems, Microsoft Office applications and an ability to extract and present data accurately.

Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:

• Demonstrated ability to perform a wide range of administrative tasks, exercising independent judgement, discretion and initiative, prioritising work and meeting deadlines

• Demonstrated understanding of pathology accreditation requirements in the context of a diagnostic Tissue Pathology setting.

• Demonstrated experience with laboratory information systems or similar electronic patient / medical records system and electronic quality systems.

• Demonstrated ability to develop professional work relationships, work autonomously and within a large diverse team.

• Demonstrated ability to provide administrative support to different teams in different working environments.

• High level interpersonal, written and verbal communication skills

• Demonstrated commitment to providing quality customer-focused service and applying quality improvement initiatives to workplace practices and procedures

• Demonstrated ability to use a wide range of computer hardware, Microsoft software applications and electronic systems to complete work activities.

Need more information?

3) Click here for the Statement of Duties

For role related queries or questions contact Amanda Player on Amanda.Player@health.nsw.gov.au

Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases
This is a Category A position. All Category A applicants must read and understand NSW Health Policy DirectivePD2023_022Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases. All recruits must agree to comply with the requirements outlined in this policy. All recruits must provide evidence against specified diseases and comply with the requirements of this policy at their own cost prior to appointment.

New to NSW Health Pathology?
The preferred candidate may be required to undergo a functional assessment prior to appointment.

Working Rights
This position is a permanent position. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa.

Talent Pool
If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future permanent full time / part time, temporary and casual vacancies.

Our Commitment to Diversity and Inclusion
NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives an