Third-Party Support Specialist - South Bank, QLD

Global Supply
South Bank QLD

Posted 1 month ago

Competitive
Senior Level
Contract
Accommodation Included

The Role

Job no: 526519
Brand: Global Supply
Work type: Full time
Location: Queensland
Categories: Wholesale & Product, Leisure Travel & Retail, Corporate & Group Travel
Join Our Growing Third-Party Supply Team!

The Third-Party category is the newest and fastest-growing division within Supply, spanning both Leisure and Corporate Distribution. In this space, “third-party” refers to hotel inventory sourced through non-direct contracts partners like Expedia, Booking.com, Hotelbeds, Webbeds, and more.

These partnerships complement our directly contracted hotel offerings, allowing us to expand our global reach and provide our selling partners with a broader, more competitive range. We also leverage third-party tactical rates to ensure our pricing remains sharp and market-relevant.

As a newly established team, this is an exciting opportunity to be part of building something from the ground up. You’ll play a key role in shaping our strategy, goals, and long-term success. With high-profile accounts and cross-functional collaboration, this role offers exceptional internal networking opportunities and a strong platform to build your personal brand within both the Supply and Brand Leadership teams.

Some travel may be required to connect with our global selling brands and supply partners.

No prior Supply experience? No problem. We’re looking for proactive, motivated individuals with a passion for travel and partnerships. Retail and Corporate Travel Managers are strongly encouraged to apply

What you will be doing:

  • Customer Service and Support
  • Training and Development
  • Operations and Coordination
  • Content and Platform Management
  • Account and Stakeholder Management

Hours: Standard work hours, however, please note, this is a global role requiring the occasional flexibility for early morning (USA) and late night (UK and RSA) virtual calls. Flexibility in working hours will be provided to accommodate different time zones

We want to hear from you if you have:

  • Minimum 2 years experience in the Travel and Tourism industry
  • Experience with travel booking systems e.g. HELiO, Hotel Source, HotelHub, TravelBox
  • Relevant tertiary qualification
  • Effective problem-solving skills
  • Excellent time management and prioritisation skills
  • Cross-functional collaboration and communication skills

What you’ll Enjoy:

  • ️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

We value you:

Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please note: applications can only be considered by candidates who are based, and have the right to work, in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.

LI-CM1#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Applications close: 13 Jun 2025 E. Australia Standard Time

What You'll Do (Key Responsibilities)

  • Previous experience in agricultural work preferred
  • Physical fitness and ability to work outdoors in various weather conditions
  • Valid driver's license (essential)
  • Strong work ethic and reliability
  • Ability to work independently and as part of a team

Who You Are (Qualifications)

What We Offer (Perks & Benefits)

Competitive Salary

Above award rates with performance bonuses

Accommodation Provided

On-site housing available for workers