IT Business Operations Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Position Overview:

At Boeing, we are looking for a talented Business Operations professional to support our Australian IT organisation, based in Melbourne or Brisbane. You will be working with the Information Digital Technology and Security (IDT&S) Regional Leader and will play a critical role in supporting the execution of our strategy, operations, governance, risk, compliance, and financial processes, enabling successful operations across the region. The ideal candidate will have experience in an IT services or technology driven environment and thrives in a fast-paced role that blends business strategic support with data analysis, project co-ordination and reporting.

Due to the International nature of the role and business as a whole, there may be the requirement to support after hours meetings and calls, however flexibility is encouraged.

Key Responsibilities:

Reporting

• Prepare regular business performance updates for leadership and stakeholders
• Maintain comprehensive reports, executive scorecards, and dashboards to track key results and performance indicators to provide insights to stakeholders and drive decision making
• Act as a liaison between IT divisions and ensure clear and consistent communication regarding organizational updates, achievements, and strategies realization
• Continuously monitor and evaluate performance metrics and ensure that Objectives and Key results are updated for Monthly Business Performance reporting

Governance & Compliance

• Represent organization on compliance and compliance related activities. Monitor and liaise with team where remediation activities are required
• Work with and support the IT Compliance Teams with internal and external Audit co-ordination

Finance

• Assist in budgeting, forecasting and financial planning processes
• Workforce co-ordination and keep a track record of all resource requests and collaborate with various teams throughout approval process (LT, HR, Finance)
• Collaborate with IT, finance, supply chain and HR to support cross functional collaboration

Communication

• Ensure that communication flows smoothly across teams
• Facilitate weekly regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, notes dissemination
• Collaborate with cross-functional teams, including product managers and business partners to gather relevant information and ensure effective communication
• In conjunction with product managers support preparation of presentations to stakeholders on strategic initiatives progress and business cases development
• Represents the Australia IT organization in various global forums (BusOps, Employee Engagement forum) to ensure alignment and collaboration on operational activities. Some out of hours work is required to collaborate with teams in global locations.

Required Experience:

• 5+ years of experience in Information Technology performing in a change management, program / project management, or business operations
• 5+ years demonstrating acumen in operations, risk management, financial management
• 5+ years of experience collecting, interpreting data, and managing high level projects for Executives or Senior Leadership
• 5+ years of experience successfully managing multiple high-volume, complex, concurrent projects
• Excellent analytical, problem-solving, and communication skills, with the ability to present complex information clearly to diverse audiences and all levels of management
• Attention to detail, with a focus on outcomes
• Comfortable with data, tools and systems
• Proficiency in data analytics tools (e.g., Tableau, Power BI) to analyze data and generate insights.

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field or equivalent experience; a Master’s degree is a plus
• Project Management Profession (PMP Certification)

Eligibility:

Applicants must be Australian Citizens to meet defence security requirements and eligible to obtain a clearance.

About Us:

Boeing Australia and New Zealand are shaping the future of aerospace and delivering some of the nation’s most important programs for both the defence space and the manufacturing of composite components for commercial aircraft. From the seabed to outer space, we have helped shape aerospace, manufacturing and defence innovations in Australia over the past 95 years.

In addition to a competitive salary, our employees benefit from flexible working options, global opportunities, salary packaging, performance incentives, study assistance, wellbeing programs and discounts on health insurance, travel and accom